Case Study

Total Scope, Inc.Legacy System Modernization

We modernized Total Scope’s legacy VB-based operations platform into a modular, scalable web portal, enabling efficient management of scopes, tasks, inventory, and repairs for medical equipment maintenance.

USA
Medical Equipment Repair & Maintenance
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Project Detail

We are rebuilding Total Scope’s operational platform, transitioning from a VB-based legacy system to a modular, scalable web application. The new platform includes modules for workspace management, scopes, tasks, loaners, inventory, repairs, financial operations, quality tracking, and detailed reporting while aligning with Total Scope’s structured workflow in scope management, repair cycles, and client communications. The project is being executed in well-defined phases to ensure smooth and systematic development. So far, key components such as Scopes, Tasks, and the Workspace Dashboard have been successfully completed. Currently, the team is actively working on modules including Loaners, Emails, Shipping Status, Inventory, Acquisitions, and Repairs. Looking ahead, the planned development will focus on important areas like Contracts, Carts, Quality, Financials, Advanced Reporting, Administration, and Tools to complete the full project scope.

Client Overview

Total Scope, Inc. is a leading provider of endoscopic equipment repair and maintenance services for healthcare providers, surgery centers, hospitals, and OEMs across the USA. With a commitment to exceptional service quality and cost-effective repairs, Total Scope has been a trusted partner in extending the life of critical medical equipment while ensuring patient safety and operational efficiency.

Total Scope was using a legacy system built on old VB technology for its day-to-day workflows, tracking scopes, repairs, inventory, and customer interactions. To improve operational efficiency, scalability, and maintainability, we are migrating their entire system to a modern web-based platform.

Industry

Medical Equipment Services

Project Type

Legacy System Modernization & Web Portal

Technologies

React.js
.NET Core API
SQL Server
REST API Development
JavaScript
TypeScript
HTML
CSS
Bootstrap
Repository Pattern

Major Features Delivered

Comprehensive solutions designed to enhance user experience and drive business growth.

My Workspace & Dashboard

A live operational dashboard to manage tasks, scopes, and workspace activities.

Scopes & Tasks Management

Handle lifecycle workflows of scope repairs, from intake to task completion.

Loaners & Shipping Status Tracking

Track equipment loaners and monitor real-time shipping status throughout the process.

Inventory Management

Manage suppliers, purchase orders, and receiving workflows to streamline inventory operations.

Repair Workflow & Specifications Management

Standardize and track the repair lifecycle and technical specifications for devices.

Contracts & Acquisitions (Planned)

Future module for managing vendor contracts, acquisitions, and legal compliance.

Quality & Financial Modules (Planned)

Planned modules for tracking quality assurance metrics and financial data.

Comprehensive Reporting & Extract Tools

Generate detailed reports and extract insights for operational and strategic decisions.

Administration: Security & Role Management

Set up secure access with detailed role-based permissions and controls.

User & Group Management

Manage users, groups, and access levels across the platform.

Menu & Access Management

Control navigation structure, visibility, and module access permissions.

Instrument & Pricing Management

Manage instrument metadata, service types, and pricing structures.

Search & Advanced Filters

Powerful cross-module search with advanced filtering capabilities.

Reference Tables, Tools, and Staff Management (Planned)

Future-ready modules for reference data, tools management, and staff directories.

Challenges & Solutions

We identified key pain points and developed targeted solutions to transform the resort's digital presence.

Challenges

Legacy VB System Limitations

The limitations of the legacy VB system make it difficult to scale, maintain, and integrate with modern systems.

Outdated Workflow Processes

Complex workflows for scope tracking, repairs, and inventory management needed modernization.

Lack of Secure Role-Based Access

Secure, role-based access control was necessary for departments and teams.

Inefficient Reporting System

Reporting and extract generation were slow and inflexible.

Scalability Challenges

We required a scalable, modular architecture to facilitate future growth and integration.

Solutions

Modular & Scalable Architecture

Designed a modular, scalable architecture for seamless future expansion.

Responsive Web Platform

Built a responsive, web-based platform accessible across devices.

Secure Role-Based Access

Implemented secure, role-based authentication and authorization.

Modernized Workflow System

Migrated and modernized workflows for scopes, tasks, and workspace dashboards.

Inventory & Quality Modules

Prepared structured modules for inventory, financial, and quality management.

Advanced Reporting & Extracts

Integrated planning for advanced reporting, extract generation, and analytics.

Project Snippets

Visual highlights showcasing the transformation and key features of the new website.

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Let's discuss your project and create a custom web application that drives your business forward. Get started with a free consultation today.

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I’ve had the pleasure of working with Nigam since 2005 across a number of projects and client accounts. Over the years, Nigam and his development team have consistently delivered outstanding work across a wide range of technologies. Their depth of expertise, attention to detail, and commitment to client success have always stood out. "
Carl Auwarter
USA

Business Values Provided

The solution empowered the organization with automation, efficiency gains, and a scalable foundation for future growth.

Modernized Workflow Automation

Replaced legacy processes with streamlined, rule-based automation.

Improved Operational Efficiency

Reduced manual intervention and accelerated task completion across teams.

Future-Ready Scalability

Built on a flexible architecture ready to support expansion and new workflows.

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