Maintenance & Support

Bug Fixes & SLA Support

Let’s be honest: no app is ever 100% bug-free. Even the most robust codebase can encounter unexpected issues or malfunction due to browser updates or accidental button clicks. That's why we are always available when the situation demands it.

With our bug fix support, we don’t just say “we’ll get to it”—we actually do, fast. If something breaks, you reach out, and we jump in. And for critical issues, we’ve got SLA-based support, which just means we agree on how fast we’ll respond based on how serious it is.

Framework Upgrades & Patch Management

You know how tech is—what’s cutting-edge today is outdated six months later. Browsers change, libraries evolve, and suddenly, your app is throwing warnings and missing features. We help keep things fresh with framework upgrades and patching so your platform doesn’t fall behind.

We’re not fans of breaking stuff with rushed updates, so we test everything in staging first. Whether it's updating React, Angular, .NET, or handling dozens of dependency patches, we do it carefully and cleanly.

One client was running on a super old version of their backend framework. They were worried that upgrading would break everything—but we handled it in phases, did full compatibility checks, and even cleaned up some legacy code along the way. End result? Smoother performance, fewer bugs, and new features unlocked.

Performance Monitoring

If you fail to monitor performance, unexpected disruptions often occur, typically during a product launch or significant traffic surge. We set up performance monitoring to help you avoid those surprises.

We don’t just glance at graphs—we actually dig into the numbers. Is the server slow? Are users bouncing because something takes too long to load? Are there spikes in errors at certain times of day? We find out, and we fix it.

For one client, we caught a memory leak in their server just by watching trends over a couple of weeks. They had no idea anything was wrong—until we showed them. Fixing it early saved them from a big crash later.

Good monitoring is like having a dashboard in your car—you might not always look at it, but you’re overjoyed it’s there when something’s off. We will set it up and monitor it for you.